Privacy Policy

Last Updated: Feb 5th 2019

Introduction

Your privacy is important to us. The SecretCEO Privacy Policy describes what data we collect from you, the purpose for collecting the data in conjunction with the SecretCEO website and Services, how we share, process, and manage your Personal Data, and your rights associated with your data.

This Privacy Policy applies to www.SecretCEO.com.au, www.secret.ceo (together, “SecretCEO” trading under the company House Up The Hill PTY LTD). It explains how we collect information from users, and how we use such information. Your use of SecretCEO constitutes your acceptance of this Privacy Policy.

What data is being collected?

We collect Personal Data that you voluntarily provide us, when you register for the SecretCEO Newsletter, or sign up to SecretCEO. Personal Data may contain your name, email, contact information, your location, as well as other information you provide to us.

SecretCEO collects billing information when processing payment on www.secret.ceo such as your name, address, contact details and the last 4 digits of your credit card. Although you enter your credit card information on secret.ceo, we do not ever see or store those details on our servers. All credit card information is sent direct to Stripe (our payment gateway).

SecretCEO collects and stores passwords of your website when you first initially become a member. We do everything we can to protect these passwords. If they are ever stored electronically they are encrypted to industry standards. We also reserve the right to store passwords offline in a locked location.

Only specific SecretCEO employees or contractors who have an absolute specific need for a password will be granted access personally by one of the House Up The Hill PTY LTD directors.

We take every care within industry and practical standards to protect your passwords and your sensitive information that we store.

If there is ever a breach online or offline and we are compromised or unsure if passwords have been compromised. We will contact you immediately to inform you of a security breach and will inform you to change all passwords we had in our system.

The basis of this document is to say that we do our best to make sure your data is secure and if there is ever a situation where something goes wrong, we will do our best to help you get it sorted.

SecretCEO collects and stores data about you when you use SecretCEO’s messaging or email platform to communicate with us.

SecretCEO may place a “cookie” and on your computer when you visit a SecretCEO website. We may use cookies to personalise your experience with us, and to gather usage data that will help to improve the quality of our site and services. There is a simple procedure in most browsers that allows you to deny, accept or delete cookies, depending on your location.

At times, you will be fully aware of information received, as you are the direct source providing it. For instance, you may comment on a blog post, reply to an email, provide an email address, complete a survey, or otherwise. Additionally, purchases necessarily involve collecting certain information, Paypal addresses, your physical address for billing and/or shipping, phone number, and so on. For some products we require credit card details. This process is managed by third parties, such as Stripe or Paypal, please refer to their privacy policy. Refusing to provide some of this information may lead to us being unable to provide you with the products or services you’ve requested.

Some of our content (www.secret.ceo) is protected by a username and password. Whether a username and password is generated by our website, or created by you, these will almost always be connected with some other information related to or connected with you. Usernames and passwords, are kept private and not disclosed with any third parties. We may access this information to help provide you with the products or services for which you have paid and signed up for.

How SecretCEO uses your data:

When you supply us with personal information, such as through the subscription process, the information is kept confidential and is not provided to third parties. If you provide SecretCEO with personal information (such as your first name, and email address) through a pop-up on the website/s, you are added to our database of Actors from around the world! Your personal information is then held and used for the purpose for which the information is collected, which may include:

  • To send you updates about new posts on the blog, articles you might be interested in, events, our online courses, as well as general acting tips and advice.
  • To provide services to you, and to manage the services we provide you (i.e. SecretCEO membership correspondence and website management)
  • For internal business operation reasons, including the gathering of statistics.
  • Specific financial details are used solely to bill the user for the provision of services and products (i.e SecretCEO membership)
  • We need access to your website data to be access your website/hosting/domain/wordpress to make changes

Any information you supply us with, via email, Social Media or messaging will be kept confidential. Such information will not be disclosed, unless authorised by you or otherwise required by law.

 

Links to other Websites

This Privacy Policy applies only to SecretCEO. Our website may contain links to other websites that we may not own or operate. These links to other websites do not imply that SecretCEO endorses or has reviewed these websites. The policies and procedures we describe here do not apply to these websites. We neither can control nor are responsible for the privacy practices or content of these websites. We suggest contacting these websites directly for information on their privacy policies.

Other Collection of Personal Information

When visiting our website, the IP address used to access our website may be logged along with the dates and times of access. This information is purely used to analyse trends, administer our website, track users movement, and gather broad demographic information for internal use such as statistical assessments and website improvement. Most importantly, any recorded IP addresses are not linked to personally identifiable information.

Other information may be collected as well, which is rather typical of most websites. For instance, the source that referred you to our website is generally known. Likewise, your duration on our website. Other common data collected includes the type of operating system the computer you are using to access our website has. Similarly, the type of web browser is often noted. Again, this is common data collection, and helps ultimately produce a better end-user experience.

Your Rights

You have the right not to provide or withdraw consent from SecretCEO collecting your data at any time – keep in mind this may affect our ability to provide you with the products and services we offer. You also may have the right to access the Personal Data that you provided SecretCEO, and you may have the right to the erasure of Personal Data that we hold about you. You have the right to request SecretCEO to stop sending you marketing communications and you may have the right to require SecretCEO to correct any of your Personal Data.

And finally, the right to lodge a complaint with a supervisory authority if you feel the above conditions aren’t being met.

To make such requests regarding your personal data, please contact us if you have questions or wish to take any action with respect to information to which this Privacy Policy applies (see below for contact information).

Cookie Policy

Cookies are a key means of improving user experience by allows us to customise your use of our website. Simple information is transferred to your computer to allow the content and experience to reflect your actions, preferences, and so on. You should simply make the assumption our website uses cookies, and note that you are free to make adjustments in your web browser to disable these or otherwise receive notification of cookies so you can take whatever desired action you so choose.

Changes To Our Privacy Policy

This Privacy Policy is effective as of the date at the top of the page. SecretCEO reserves the right to change this Privacy Policy at any time. SecretCEO does not undertake to provide you with personal notice of any changes. In the event of material changes, SecretCEO will provide notice by means that are reasonable under the circumstances, such as by posting a notice on the website/s. Your continued use of SecretCEO following the posting of changes to this Privacy Policy means you accept those changes.

If you have any questions or concerns, please do not hesitate to contact us: richard@secret.ceo, we’re always happy to help.